Privacy Policy

1. Introduction

Bloom Base Studio Ltd ("we", "us", or "our") operates the RitualPass platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this Privacy Policy carefully. By using RitualPass, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide Directly

• Account information (name, email address, phone number, password)
• Profile information (preferences, booking history)
• Payment information (processed by our payment providers)
• Communications with us (support requests, feedback)

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used, timestamps)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send transactional communications (booking confirmations, etc.)
• Respond to your inquiries and support requests
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Studios: To facilitate your bookings and membership management
• Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information below.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing. You can manage cookie preferences through your browser settings.

Essential cookies are required for the platform to function properly. Analytics and marketing cookies can be disabled.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact Bloom Base Studio Ltd.