Terms of Service

1. Introduction

Welcome to RitualPass. These Terms of Service ("Terms") constitute a legally binding agreement between you and Bloom Base Studio Ltd ("Company", "we", "us", or "our") governing your access to and use of the RitualPass platform.

By accessing or using RitualPass, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Definitions

• "Platform" refers to the RitualPass software and services.
• "Studio" refers to wellness businesses using RitualPass to manage bookings.
• "Member" refers to individuals who book services through Studios on the Platform.
• "User" refers to any person accessing or using the Platform.
• "Content" refers to any data, text, images, or other materials uploaded to the Platform.

3. Description of Services

RitualPass provides a multi-tenant booking platform that enables wellness studios to manage class schedules, memberships, and bookings. The Platform connects Studios with their Members to facilitate service bookings.

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time without notice.

4. User Accounts

To access certain features of the Platform, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

5. Subscription & Payment Terms

Studios subscribing to paid plans agree to the following:

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable unless otherwise stated in writing
• We may change pricing with 30 days advance notice
• Failed payments may result in service suspension

6. Booking Terms

When you book a service through the Platform, you enter into a contract directly with the Studio providing that service. RitualPass is not a party to this contract and acts solely as an intermediary.

Cancellation and refund policies are set by individual Studios. Please review each Studio's policies before booking.

7. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or interfere with the Platform
• Attempt to gain unauthorized access to any systems
• Use the Platform for any fraudulent purposes
• Scrape, harvest, or collect data without permission

8. Intellectual Property

The Platform and its original content, features, and functionality are owned by Bloom Base Studio Ltd and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of Content you upload but grant us a license to use, display, and process such Content in connection with providing the Platform.

9. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Third-Party Services

The Platform may contain links to third-party services or integrate with payment processors and other providers. We are not responsible for the practices or content of these third parties.

11. Wellness & Fitness Disclaimer

RitualPass is a technology platform that facilitates bookings between wellness studios and their clients. We do not provide wellness, fitness, or medical services directly.

All physical activities involve inherent risks. You acknowledge that you are solely responsible for your health and safety when participating in any activities booked through the Platform. Consult a healthcare provider before starting any new exercise program.

12. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

In no event shall Bloom Base Studio Ltd be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. Our total liability shall not exceed the amounts paid by you in the twelve months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Bloom Base Studio Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these Terms.

15. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Termination

We may terminate or suspend your access to the Platform immediately, without prior notice, for any reason including breach of these Terms. Upon termination, your right to use the Platform will cease immediately.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes at least 30 days before they take effect. Your continued use of the Platform after changes become effective constitutes acceptance of the modified Terms.

18. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Bloom Base Studio Ltd.
• Severability: If any provision is found invalid, the remaining provisions remain in effect.
• Waiver: Failure to enforce any right does not constitute a waiver.
• Assignment: You may not assign these Terms without our consent.

19. Contact Information

If you have questions about these Terms, please contact Bloom Base Studio Ltd.